Details: How do we capture learning from the ECF email list?
How to capture learning in a form that’s more accessible?
Ways people use the list info:
- filter to specific mailbox
- scan and delete material don’t feel likely to use
- retain things that might be useful, often without reading, but then hard to find stuff again afterwards
- use to shortcut long business processes - persuade internal stakeholders with evidence from others in the sector
- excellent, fast learning
Too much stuff to go back through? More productive to look forward and set up new systems to manage the new information as it comes in.
- Annotated, tagged links to recommended suppliers, research, articles etc
- Regular summary blog – would be useful for the ‘light users’ and allow easy sharing with off list colleagues
- Blogposts reviewing learning against a question posed – get the ‘beneficiary’ to write up as a thank you. Hopefully get them to also report back on how they used the information, and their own experience.
- benchmarking around budgets, projects eg process and budget for CMS implementation or tender. Perhaps run an anonymnous survey to collect case studies and write up as blog post.
Session convener: Jess Day
Apparently there are now about 1,000 people on the ECF email list. That’s a lot of potential knowledge, learning to capture!
Yes, the biggest problem is finding a way of approaching it on a manageable scale!
The monthly summaries from Jess & Duane are really helpful.